Exception reporting turns raw transaction data into actionable theft investigations. This SOP covers report configuration, pattern recognition, and the investigation workflow that follows an exception alert.
Preview excerpt:
High-Value Exception Triggers:
- Void rate over 3% in a single shift
- Refunds processed by cashier on their own transactions
- Transactions under $1.00 more than twice per shift
- No-sale frequency over 8 per shift...
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